PRIMERO
PRIMERO is a unique, web content management system designed specifically to model and support process-oriented management systems. It provides you with a customized representation of your business processes and helps ensure that your process information is always up-to-date. PRIMERO is easy to maintain and can be used either as a stand-alone solution or in combination with an existing intranet system.
PRIMERO allows you to display your company’s business processes clearly and effectively in a way your staff can identify with and easily understand.
The innovative PRIMERO Navigator visualizes your entire process landscape on a single dynamic website – from top-level process overview down to precise details of every task.

Specific pointers in the in-built PRIMERO Navigator provide all employees with a clear picture of their own positions and roles in your process model.
For small organizations and multi-nationals alike
- Displays multiple organizations and process models with all associated information flows.
- Extensive individual configuration options (colors, shapes, logos for each organization, hiding of unused properties or associations, etc.).
- Displays internal (within an organization), shared (between organizations) and/or external (e.g. with customers, suppliers, regulators) information flows.
- Allows distributed administration, multiple permissions levels and groups.
Clear and simple to use
- Active, dynamic graphics make navigation easy.
- Displays all business processes in a clear hierarchy – from top level process maps to individual tasks.
- Automatically customized views for all users based on their current responsibilities.
- No need for separate Client software.
Easy administration
- Consistent administration logic – short learning curve.
- Intelligent inheritance mechanisms facilitate use (information flows, responsibilities, process types).
- No need for separate Client software.
- User names and groups can be synchronized with LDAP (Active Directory).
- Standard graphics generated automatically, customized graphics available on demand.
- Displays as much or as little detail as necessary.
- Uses one single website for navigation and content management/administration.
- Integrated history function tracks all changes.
- No need to publish. As an integrated web application, PRIMERO serves both as website and data entry interface.
Integrates your organizational structure
- Responsibilities can be assigned at all levels on your organizational chart (process models, business units, primary processes, secondary procsses, process steps or tasks) as required.
- Generates job descriptions using the responsibilities assigned in business processes.
- Can also include outsourced activities.