Ernst Fichtner (born 1961) holds a Master of Advanced Studies in Knowledge Management from the Danube University Krems, a Diploma in Telecommunications Engineering and Electronics and is a certified Quality Manager (Austrian Quality Association, ÖVQ). He has extensive experience and training in project management, hardware and software development, construction, logistics, quality management and process management.

Brief CV

to 2001	Development/Construction Manager Datentechnik Austria.
	Design, development and implementation of a comprehensive product data management system.
2001 to 2005	Head of Corporate Information Management KEYMILE AG, Austria.
	Definition and set up of the company’s internet/extranet/intranet information structures.
	Various key positions in the Datentechnik corporate change management project, including business process design, IM/IT taskforce (December 2000 to April 2002).
since 2005	Independent contractor/company owner.
	Development, marketing and implementation of PRIMERO, the innovative, industry-neutral, web-based business process software.
	Strategic and operative information and knowledge management consulting and facilitation services (project initiation/modification).
	Analysis and design for software development cooperation projects.

On larger projects, we draw on the extensive quality, business process, organizational development and change management expertise and services of the following consulting organizations:

• NUTs Business Transformation Network
  www.n-u-t-s.com

• Thorsten Friedel, Quality Management Consulting and Training
  www.qualitainment.at

• Wolfgang Pölz Organizational Development
  www.wpo.co.at

On software projects, we work with:

• KEY Solutions Information Technology GmbH
  www.key.at/ks